Issues and Crisis Communications

We understand the importance of identifying, anticipating and planning for potential crisis scenarios within your business, and we can help equip you with the skills and knowledge required to manage it effectively.

We develop comprehensive crisis and issues management plans that give you all the tools needed to effectively communicate in a crisis and to effectively manage the information flow, including internally (staff) and externally (media, investors, stakeholders, etc.) ​

Our services include:

  • Identifying and mapping potential issues and crises that may impact your business
  • Developing comprehensive crisis manuals, incorporating reporting structures, communications guidelines, holding statements and other supporting materials
  • Planning and running crisis simulation workshops
  • Real-time crisis and issues management
  • Media management and media training where required
  • Media monitoring, including press, online and social media forums
  • Post-crisis analysis and recommendations